Cancellation policy

Some items in our store may be available for purchase as a subscription, a pre-order, or a try before you buy order. This cancellation policy explains how you can change or cancel these types of orders. Subscriptions
When you buy a subscription, you'll receive recurring deliveries. These are based on the subscription duration and frequency that you select. Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance. Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription, then you can cancel it. If you want to cancel or change your subscription, then you can do it at any time. The confirmation email for your order includes links to your order. You can manage your subscription from there. Check our return policy for more details about returning items and any costs. Pre-order
When you place a pre-order, you buy a product that is out of stock, or a product that will soon be available but isn't in stock yet. We might not take any payment, or take a partial deposit, at checkout, store your payment method, and then fulfill and charge you the full or remaining amount at a later date. You can cancel a partially paid pre-order that hasn't been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. Check our return policy for more details about returning items and any costs. Try before you buy
When you use try before you buy, we authorize your payment method before fulfilling your order. You'll have a set amount of time to decide whether you want to buy the item. After this time has passed, if the item isn't returned, then we'll charge your payment method the full amount.